FT Overnight Customer Service Representative
$24,960–$24,960 year
On-siteGrove City, Ohio, United States
Job Summary
Provide superior customer service to Planet Fitness members, prospective members, and guests by answering phones, greeting guests, signing up new members, and logging amenities. Respond to member questions and concerns professionally while processing beverage or merchandise purchases through the point of sale system. Promote unique fitness instruction classes (PE@PF) to active and new members and maintain a clean, sanitized, and safe club environment. This role requires frequent lifting up to 75 lbs, climbing, and handling cleaning chemicals. Full-time position Monday through Thursday, 10pm to 6am, with hourly increases at 180 days, one year, and every six months.
Required Qualifications
- Customer service experience
- Must be 18 years of age or older
- Basic computer proficiency
- Must be able to lift up to 75 lbs
Desired Qualifications
- High school diploma/GED equivalent preferred
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