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Planet FitnessPosted 1 month ago

FT Customer Service Rep

$24,960–$24,960 year

On-siteMacedonia, Ohio, United States

Full TimeEntry LevelEnterprise

Job Summary

Answer phones using information scripts, greet members, sign them up, tour new members, and log amenities. Respond to member questions and concerns professionally, process beverage or merchandise purchases through the point of sale system, and promote PE@PF fitness instruction classes. Maintain a clean, sanitized, and safe club environment while providing superior service to existing and prospective members. This full-time role offers a starting rate of $12 per hour with hourly increases at 180 days, one year, and every six months. Shift-differential pay applies to select shifts, and the position includes PTO, a 401K match up to 4%, and a free employee Black Card membership.

Required Qualifications

  • Customer service experience
  • Must be 18 years of age or older
  • Basic computer proficiency
  • Must be able to lift up to 75 lbs

Desired Qualifications

  • High school diploma/GED equivalent preferred

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