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Tim HortonsPosted 1 week ago

FT Customer Service 8a-4pm #4755

$33,280,000–$34,840,000 year

On-siteGrand Island, New York, United States

Full TimeLarge

Job Summary

Greet customers promptly within 5 seconds at the front counter and drive-thru, ensuring accurate orders by repeating customer requests and verifying products. Prepare food and beverage items following REV procedures while maintaining a clean dining room, parking lot, and front counter. Monitor product temperatures, record sanitation tasks, and adhere to all health and safety guidelines. Work efficiently to meet speed of service targets in a fast-paced quick service environment.

Required Qualifications

  • Excellent customer service skills with a friendly and welcoming attitude
  • Ability to work in a fast-paced environment with a sense of urgency
  • Strong communication and interpersonal skills
  • Ability to work on a team and with multiple employees
  • Attention to detail and ability to accurately process orders
  • Willingness to assist with training new employees
  • Wearing proper attire
  • Ability to stand for prolonged periods of time
  • Ability to stoop, bend, kneel, crouch, reach, and twist
  • Ability to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.
  • Ability to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices
  • Ability to use and wear a headset for long period of time to take and process customer orders
  • Regular and predictable attendance

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