FT Customer Service 7a-3pm #10731
$33,280,000–$34,840,000 year
On-siteWilliamsville, New York, United States
Job Summary
Greet customers promptly within 5 seconds, process food and beverage orders, and maintain a clean dining room, parking lot, and front counter. Ensure coffee and products are fresh and accurate by following REV procedures, while monitoring temperatures and adhering to all sanitation guidelines. Deliver exceptional service through friendly attitudes, attentive behavior, and proper hand washing techniques in a busy quick service restaurant environment. Work the morning shift from 7am to 3pm, including a weekend day, while operating cash registers and communicating frequently with customers and team members.
Required Qualifications
- Excellent customer service skills with a friendly and welcoming attitude
- Ability to work in a fast-paced environment with a sense of urgency
- Strong communication and interpersonal skills
- Ability to work on a team and with multiple employees
- Attention to detail and ability to accurately process orders
- Willingness to assist with training new employees
- Willingness to work on a weekend day
- Ability to stand for prolonged periods of time
- Ability to stoop, bend, kneel, crouch, reach, and twist
- Ability to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.
- Ability to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices
- Ability to use and wear a headset for long period of time to take and process customer orders
- Regular and predictable attendance
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