FT Accounts Receivable & Billing Specialist
On-siteWilmington, North Carolina, United States
Job Summary
Manage the complete billing lifecycle for convention center events, from project setup through final invoicing and collection. Set up new event projects within accounting software, prepare customer invoices, and review expense reports for accuracy. Coordinate with Sales, Operations, and Food & Beverage to resolve billing discrepancies, apply payments, and monitor aging reports for collections. Reconcile customer accounts, assist with month-end closing activities, and maintain complete electronic documentation. Provide professional customer service while responding to billing inquiries and support financial audits. Perform payroll crosstraining and serve as a backup for payroll functions. Maintain accurate account balances and ensure all event revenue is recorded.
Required Qualifications
- Associate's degree in accounting, Finance, Business Administration, or related field preferred
- Two or more years of experience in Accounts Receivable, Event Billing, Hospitality Accounting, Customer Invoicing, Project Coordination, Financial Reconciliations or a related accounting role
- Strong Microsoft Excel skills
- Excellent written and verbal communication skills
- Strong organizational, analytical, and time management skills
- Demonstrated ability to organize large volumes of information, prioritize competing deadlines, and maintain exceptional attention to detail in a fast-paced environment
- Exceptionally detail-oriented
- Highly organized and able to manage multiple priorities
- Comfortable working in a fast-paced environment with changing deadlines
- Persistent in following issues through to resolution
- Able to communicate effectively with multiple departments and customers
- Self-motivated and able to work independently
- Focused on accuracy while meeting deadlines
- A proactive problem-solver who takes ownership of their work
- Successfully manages multiple active events through the entire billing cycle
- Produces accurate invoices with minimal corrections
- Maintains organized electronic documentation
- Meets month-end deadlines consistently
- Build positive working relationships across departments
- Demonstrates ownership by following every project through final payment
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