Front Office- Treatment Coordinator (Bilingual)
$35,360–$41,600 year
On-siteCarrollton, Texas, United States
Carrollton, Texas, United StatesOn-siteFull Time$35,360–$41,600 yearHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Coordinate patient treatment plans by discussing excessive treatment options, explaining insurance benefits and limitations, and collecting fees. Prepare consent forms, secure parental approvals, and assist the office manager in sending claims and codes while navigating pre-authorizations and narratives. Maintain the front office lobby and provide support to the greeter and insurance specialist. This bilingual role at Smile Magic Carrollton involves high-paced interactions with patients and parents to guide them through oral health care needs.
Required Qualifications
- High School graduate or equivalent
- Written and verbal communication skills
- Customer service
- Multitasking and prioritizing
- Dependability
- Problem-solving
- Ability to work under pressure
- Attention to detail
- Ability to work as a team player
- Knowledge of computer software applications
- Effective oral and written communication skills
- Ability to communicate effectively with patients and co-workers
- Ability to adhere to safety policies and procedures
- Ability to use good judgment and maintain the confidentiality of information
- Strong written and verbal communication skills
- Ability to work with minimal supervision, self-starter, and demonstrates initiative
- Flexible and innovative; highly adaptable to the dynamic business environment
- High engagement; supportive of leadership and role model for company values and guiding behaviors
- Strong demonstration of task completion and dedication to detail
- Amazing customer service skills, great at building relationships with new people
- Hep B and CPR Certifications
Desired Qualifications
- Bilingual
- Hep B and CPR Certifications
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.