Front Office Team Member
$27,976–$27,976 year
On-site · Reading, England, United Kingdom
Job Summary
Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information. Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. Maintain strict security procedures to ensure guest confidentiality and safety. Eligible to live and work in the UK; benefits include Accor Academy, free night stays, restaurant discounts, and global hotel opportunities. This Front Office Team Member role requires strong communication and organizational skills, a positive can-do attitude, and experience in retail, hospitality, or a customer-facing role. Salary: £13.45/hour (annualized for budgeting purposes).
Required Qualifications
- Some experience in retail, hospitality or a customer facing role
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