Front Office Support SME, Assistance Vice President
On-siteMunich, Bavaria, Germany or Frankfurt am Main, Hesse, Germany
Munich, Bavaria, Germany or Frankfurt am Main, Hesse, GermanyOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Manage daily client SLAs and internal deadlines by triaging Front Office issues and ensuring timely trades through the Charles River and Middle Office IBOR systems. Act as the primary escalation point for client front office teams, leading investigations into Order Management System and recordkeeping queries while collaborating on best practices and process improvements. Maintain operational controls, track feedback for the FOS roadmap, and support strategic solutions to mitigate risk and generate efficiencies across Global Delivery business units.
Required Qualifications
- Investment Management Operations and Investment Accounting experience
- Investment Management operational support experience
- Strong Front Office expertise
- Charles River (CRD) and Middle Office IBOR recordkeeping system experience
- 10+ years of Investment management operational experience
- Relevant degree in Economics or similar field
Desired Qualifications
- Knowledge of additional European languages like German or Dutch
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