Front Office Supervisor - The Wickaninnish Inn

Front Office Supervisor responsible for delivering exceptional guest service and supporting the Front Office Manager. Key duties include hands-on supervision of Front Office Team, handling immediate guest or team needs, participating in Human Resources functions, fostering learning and development, designing and refining systems to streamline flow of guests, team members, and supplies, assisting in budgeting and annual department targets, maintaining cleanliness and organization of Front Office spaces, and managing administrative tasks to ensure smooth operations. Requires exemplary guest-service skills, leadership, budgeting acumen, strong communication, and the ability to lead a world-class Front Office team within a high-end Relais & Châteaux property; must be proficient with hospitality tech and software, and able to work flexible hours including evenings, weekends, and holidays. A BC Class 5 Driver’s License and a minimum of two years of supervisory experience in a front-office environment are required.