Front Office Supervisor
$56,160–$56,160 year
On-site · Newport Beach, California, United States
Job Summary
Front Office Supervisor responsible for assisting the Director of Guest Services in managing day-to-day operations for guest reception, guest services, reservations, and concierge; including profitable financial management and proactive strategic leadership. Oversees arrival/departure experiences, reviews daily financial and labor reports, assists in trainings and pre-shifts, and supports associate engagement and life-safety readiness; requires hotel supervisory experience and luxury-hotel familiarity.
Required Qualifications
- Bachelor’s Degree required
- Minimum of four (4) years’ experience in customer service
- Two (2) to three (3) years of hotel supervisory experience
- Advanced skills in Word, Excel, PowerPoint, Opera and Outlook
- Knowledge and experience in using Birchstreet, HotSOS and Rex preferred
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