Front Office Supervisor

Assign work and supervise team member performance in all Front Office procedures including guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services, and determining room rates and availability. Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner. Schedule, assign daily work, lead pre-shift meetings, inform and train team members, and monitor lobby traffic to adjust staffing accordingly. This full-time, year-round position at the Embassy Suites Myrtle Beach requires open availability including weekends and holidays.