Front Office Supervisor
On-siteOrlando, Florida, United States
Job Summary
Supervise front desk operations, including check-in, check-out, and guest services, while leading and motivating the team to deliver exceptional customer service. Handle guest inquiries, concerns, and special requests professionally, train and onboard new staff, and ensure accuracy in reservations and billing. Collaborate with other departments to resolve issues, maintain a clean desk area, and enforce hotel policies. Requires prior cash handling experience, six months front desk experience, and fluency in English. Flexible schedule including nights and weekends. Join Davidson Hospitality Group to lead a team in Downtown Orlando's Arts District.
Required Qualifications
- Prior cash handling experience
- High School graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and other Team Members
- Read, write and speak English fluently
- Six months Front Desk experience
- Strong computer skills
- Flexible schedule including nights and weekends
- Pre-employment drug test
- Background check
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