Front Office Supervisor
On-siteAl Fujairah City, Fujairah, United Arab Emirates
Job Summary
Supervise the daily operation of the Front Desk and lead the Front Office team during assigned shifts, ensuring exceptional guest service and resolving concerns efficiently. Monitor room availability, arrivals, and departures to maximize operational efficiency while handling administrative duties, reporting, and shift handovers. Support the training and development of team members and ensure compliance with Radisson brand standards and hotel procedures. Fluent in English with strong leadership skills, you will maintain operational excellence in the newest Radisson hotel in Fujairah, featuring 202 contemporary rooms and versatile event spaces.
Required Qualifications
- Previous Front Office experience in a hotel
- supervisory experience
- Strong leadership and coaching skills
- Excellent guest service and communication abilities
- Well organised
- ability to multitask in a fast-paced environment
- Fluent in English
Desired Qualifications
- Knowledge of hotel PMS systems
- additional languages
- supervisory experience preferred
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