Front Office Specialist-Training Provided!
On-site · Ballwin, Missouri, United States
Job Summary
Front Office Specialist is the first point of contact, providing Total Patient Experience and handling administrative duties for a smooth check-in/out. Responsibilities include greeting patients, answering phones, delivering professional service, managing patient flow, processing insurance authorizations, cash handling and daily reconciliations, ensuring HIPAA compliance, and performing general office duties and equipment/software use (Excel, Word, PowerPoint, Outlook). Travel to other locations may be required. Education requirement: high school diploma or GED. Experience: at least 1 year interacting with customers/patients; ophthalmic medical office experience preferred. Proficiency with Microsoft Office applications is expected.
Required Qualifications
- High school diploma or GED required
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
- Previous medical office experience preferred; ophthalmic experience strongly preferred
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