Front Office Specialist - Training Provided!
On-siteCincinnati, Ohio, United States
Cincinnati, Ohio, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareMedium
Full TimeHigh School Or EquivalentMediumHealthcare
Job Summary
Answer phones and greet patients promptly with a smile while managing patient flow to maximize efficiency. Double check insurance authorizations, build accurate flow sheets, and check out patients to collect correct payments. Complete daily reconciliations, close the day, and conduct cash drawer counts. Perform general office duties and cleaning as assigned by the manager. Ensure compliance with all company policies and procedures, including HIPAA. Travel to other locations may be required to carry out essential job duties.
Required Qualifications
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
- High school diploma or GED required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Employees must be able to lift, carry, push, and pull items up to 25 lbs
- Favorable result on background check as required by state
Desired Qualifications
- Previous medical office experience preferred
- Previous ophthalmic experience strongly preferred
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