Front Office Specialist
On-siteWorthington, Ohio, United States
EXPIREDWorthington, Ohio, United StatesOn-siteFull TimeHigh School Or EquivalentHEALTHCARELarge
Full TimeHigh School Or EquivalentLargeHEALTHCARE
Job Summary
Greet patients promptly, answer phones, and manage patient flow to maximize office efficiency. Provide exceptional customer service during every encounter, double-check insurance authorizations, and ensure accurate payment collection at check-out. Complete daily reconciliations, close the cash drawer, and perform assigned general office duties including cleaning. Maintain professional attitudes and comply with all policies, including HIPAA. This role supports EyeCare Partners' mission to enhance vision and improve lives across over 650 practice locations.
Required Qualifications
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
- High school diploma or GED required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Employees must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Occasional driving or climbing may also be necessary
Desired Qualifications
- Previous medical office experience preferred
- previous ophthalmic experience strongly preferred
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