Front Office Specialist
On-siteHoover, Alabama, United States
Hoover, Alabama, United StatesOn-siteFull TimeHigh School Or EquivalentHEALTHCARELarge
Full TimeHigh School Or EquivalentLargeHEALTHCARE
Job Summary
Greet patients promptly with a smile, answer phones, and manage patient flow to maximize office efficiency. Double-check insurance authorizations, check out patients for correct payments, and complete daily reconciliations to close the cash drawer. Ensure HIPAA compliance and perform assigned general office duties while maintaining urgency for both patient and doctor schedules. This role supports the nation's leading provider of clinically integrated eye care, enhancing the Total Patient Experience across over 650 practice locations in 18 states.
Required Qualifications
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
- High school diploma or GED required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Employees must be able to lift, carry, push, and pull items up to 25 lbs
- Must be able to travel to other locations
Desired Qualifications
- Previous medical office experience preferred
- Previous ophthalmic experience strongly preferred
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