Front Office Specialist
On-sitePelham, Alabama, United States
Pelham, Alabama, United StatesOn-siteFull TimeHigh School Or EquivalentHEALTHCARELarge
Full TimeHigh School Or EquivalentLargeHEALTHCARE
Job Summary
Answer phones, greet patients promptly, and manage office flow to ensure efficient check-in/out experiences. Double check insurance authorizations, complete daily reconciliations, and collect payments according to procedures while maintaining HIPAA compliance. Perform assigned general office duties and cleaning tasks. This role supports EyeCare Partners' mission to enhance vision and improve lives across over 650 affiliated practice locations.
Required Qualifications
- High School Diploma or GED
- Minimum of 1 year in a position interacting with customers/patients
- Must be able to provide proof of identity and right to work in the United States
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills
- Full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus
- Ability to walk, sit, and stand
- Ability to bend, stoop, and reach
- Ability to grasp, write/type, and use technology
- Ability to drive or climb occasionally
Desired Qualifications
- Previous medical office experience
- Previous optometry and/or ophthalmology experience
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