Front Office Specialist
On-siteLoveland, Ohio, United States
Loveland, Ohio, United StatesOn-siteFull TimeHigh School Or EquivalentHEALTHCARELarge
Full TimeHigh School Or EquivalentLargeHEALTHCARE
Job Summary
Answer phones, greet patients promptly with a smile, and thank them when they leave to build relationships while delivering great service. Double check insurance authorizations, check out patients and collect correct payments, and manage patient flow to maximize efficiency. Complete daily reconciliations, close the day, and ensure compliance with company policies including HIPAA. Perform assigned general office duties and cleaning. This role supports EyeCare Partners' mission to enhance vision and improve lives across its national network.
Required Qualifications
- High School Diploma or GED
- Minimum of 1 year in a position interacting with customers/patients
- Favorable result on background check
- Must be able to provide proof of identity and right to work in the United States
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Ability to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills
- Full use of hands
- Visual and auditory acuity including color, depth, peripheral vision, and the ability to adjust focus
- Ability to walk, sit, and stand
- Ability to bend, stoop, and reach
- Ability to grasp, write/typing, and use technology
- Ability to drive or climb occasionally
Desired Qualifications
- Previous medical office experience
- Previous optometry and/or ophthalmology experience
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