Front Office Specialist
On-siteRocky Mount, North Carolina, United States
Rocky Mount, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareLarge
Full TimeHigh School Or EquivalentLargeHealthcare
Job Summary
Greet patients promptly with a smile, answer internal and external phones, and manage patient flow to maximize office efficiency. Double check insurance authorizations, check out patients for correct payments, and complete daily reconciliations and cash drawer closings. Build relationships with all patients by delivering exceptional service and complying with company policies including HIPAA. Perform general office duties and cleaning as assigned. Requires 1 year of customer interaction experience, proficiency in Microsoft Office, and ability to lift 25 lbs.
Required Qualifications
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
- High school diploma or GED required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Employees must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands are essential
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Occasional driving or climbing may also be necessary
Desired Qualifications
- Previous medical office experience preferred
- previous ophthalmic experience strongly preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.