Front Office Specialist
On-siteRoanoke Rapids, North Carolina, United States
Roanoke Rapids, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentHEALTHCARELarge
Full TimeHigh School Or EquivalentLargeHEALTHCARE
Job Summary
Greet patients promptly with a smile, answer phones, and provide exceptional customer service during every encounter. Manage patient flow in the office, double-check insurance authorizations, and check out patients while collecting correct payments. Complete daily reconciliations, close the day, and ensure accurate flow sheets. Comply with all company policies and procedures, including HIPAA, while performing general office duties and cleaning as assigned. This role supports EyeCare Partners' mission to enhance vision and improve lives across over 300 ophthalmologists and 700 optometrists.
Required Qualifications
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
- High school diploma or GED required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Favorable result on background check as required by state
Desired Qualifications
- Previous medical office experience preferred
- Previous ophthalmic experience strongly preferred
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