Front Office Specialist
On-siteRocky Mount, North Carolina, United States
Rocky Mount, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentHEALTHCARELarge
Full TimeHigh School Or EquivalentLargeHEALTHCARE
Job Summary
Greet patients promptly with a smile, answer phones, and manage patient flow to maximize office efficiency. Double check insurance authorizations, check out patients, collect payments, and complete daily reconciliations. Build relationships with all patients while ensuring compliance with HIPAA and company policies. Perform assigned general office duties and cleaning tasks. This role supports EyeCare Partners' mission to enhance vision and improve lives across over 650 practice locations in 18 states.
Required Qualifications
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
- High school diploma or GED required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Employees must be able to lift, carry, push, and pull items up to 25 lbs
- Favorable result on background check as required by state
Desired Qualifications
- Previous medical office experience preferred
- Previous ophthalmic experience strongly preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.