Front Office Specialist
On-siteFayetteville, North Carolina, United States
Fayetteville, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareLarge
Full TimeHigh School Or EquivalentLargeHealthcare
Job Summary
Answer phones and greet patients promptly with a smile to set the tone for the Total Patient Experience. Manage patient flow, double-check insurance authorizations, and check out patients while collecting correct payments. Complete daily reconciliations and close the cash drawer, ensuring accurate flow sheets and compliance with HIPAA policies. Perform assigned general office duties and cleaning. This role requires frequent walking, sitting, and standing, plus lifting up to 25 lbs. Proficiency in Microsoft Office is essential. EyeCare Partners is an equal opportunity employer.
Required Qualifications
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
- Favorable result on background check as required by state
- High school diploma or GED required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Employees must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands are essential
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Occasional driving or climbing may also be necessary
Desired Qualifications
- Previous medical office experience preferred
- Previous ophthalmic experience strongly preferred
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