Front Office Specialist
On-sitePelham, Alabama, United States
Pelham, Alabama, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareSmall
Full TimeHigh School Or EquivalentSmallHealthcare
Job Summary
Answer phones, greet patients promptly, and manage patient flow to maximize office efficiency. Double check insurance authorizations, verify payments, and complete daily reconciliations to close the cash drawer. Build relationships with all patients while ensuring compliance with HIPAA and company policies. Perform assigned general office duties and cleaning. This role supports EyeCare Partners in delivering a Total Patient Experience, requiring a professional attitude and strong customer service skills.
Required Qualifications
- High School Diploma or GED
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check
- Must be able to provide proof of identity and right to work in the United States
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Ability to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus
Desired Qualifications
- Previous medical office experience
- Previous optometry and/or ophthalmology experience
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