Front Office Specialist
On-siteBallwin, Missouri, United States
Ballwin, Missouri, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareMedium
Full TimeHigh School Or EquivalentMediumHealthcare
Job Summary
Answer phones, greet patients promptly, and manage office flow to ensure efficient check-in/out for all patients. Double check insurance authorizations, verify payments, and complete daily reconciliations to close the cash drawer. Maintain HIPAA compliance while performing assigned cleaning duties and supporting the Total Patient Experience. Full-time role with flexible shift availability within Monday-Friday 8am-7pm and Saturday 8am-1pm windows. Clarkson Eyecare provides a comprehensive benefits package including medical, vision, dental, and 401k matching.
Required Qualifications
- High School Diploma or GED
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Must be able to provide proof of identity and right to work in the United States
- Favorable result on background check as required by state
- Must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus
- Open availability to work any shift within hours Monday-Friday 8am-7pm, Saturday 8am-1pm
- Must be able to work a little earlier and/or later as needed
Desired Qualifications
- Previous medical office experience
- Previous optometry and/or ophthalmology experience
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