Front Office Specialist
On-siteSmyrna, Georgia, United States
Smyrna, Georgia, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareMedium
Full TimeHigh School Or EquivalentMediumHealthcare
Job Summary
Greet patients promptly with a smile, answer phones, and provide exceptional customer service during every encounter. Manage patient flow in the office, double-check insurance authorizations, and check out patients while collecting correct payments. Complete daily reconciliations, close the cash drawer, and ensure compliance with HIPAA and company policies. Perform assigned general office duties and cleaning tasks. The role requires frequent walking, sitting, and standing, with occasional driving. Previous ophthalmic experience is strongly preferred, and proficiency in Microsoft Office is necessary.
Required Qualifications
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
- High school diploma or GED required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Employees must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands are essential
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Favorable result on background check as required by state
Desired Qualifications
- Previous medical office experience preferred
- Previous ophthalmic experience strongly preferred
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