Front Office Specialist
On-siteLoveland, Ohio, United States
Loveland, Ohio, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareMedium
Full TimeHigh School Or EquivalentMediumHealthcare
Job Summary
Answer phones and greet patients promptly with a smile to set the tone for the Total Patient Experience. Manage patient flow in the office, double check insurance authorizations, and check out patients while collecting correct payments. Complete daily reconciliations and close the cash drawer, ensuring compliance with all company policies including HIPAA. Perform general office duties and cleaning as assigned. This role requires frequent walking, sitting, and standing, with occasional driving or climbing. Located in a standard office or clinical setting where travel may be necessary.
Required Qualifications
- High School Diploma or GED
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check
- Must be able to provide proof of identity and right to work in the United States
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Ability to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus
Desired Qualifications
- Previous medical office experience
- Previous optometry and/or ophthalmology experience
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