Front Office Spec-Primary Care
On-siteHamilton, Ohio, United States
Hamilton, Ohio, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Answer and screen incoming telephone calls, greet and register patients, and file charts. Perform check-out functions by reviewing encounter forms, collecting co-payments, and scheduling follow-up appointments. Complete day-end reconciliation duties under the supervision of the provider or practice leader. Maintain confidentiality and communicate tactfully with staff and the public. Requires high school diploma, computer literacy, and one year of medical office experience preferred. Kettering Health serves southwest Ohio with a mission to promote and restore health.
Required Qualifications
- High School Diploma or equivalent
- Previous front office experience or background in general office work
- Ability to maintain confidentiality/discretion
- Must be patient, courteous, and tactful
- Ability to communicate and relate well with office staff, ancillary departments and the public
- Ability to follow direction, accept orders and perform repetitive tasks
- Computer literate in use of word processing and email
Desired Qualifications
- 1-year experience in a medical/physician office setting preferred
- Experience in electronic medical records preferred
- Knowledge of medical terminology preferred
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