Front Office Representative Womens Health
On-site · Phoenix, Arizona, United States
Job Summary
Front Office Representative for Women's Health at Banner University Medical Center Phoenix. Responsibilities include performing pre-registration and registration processes, verifying eligibility and obtaining authorizations, collecting patient payments (co-pays/deductibles), providing financial counseling and information on Medicaid and available financial assistance programs, and acting as liaison among patients, billing, and payors to maximize reimbursement and resolve issues. Must consistently meet monthly accuracy and collection targets, demonstrate strong customer service, multi-task in a fast-paced environment, and use standard office software. Minimum qualifications: high school diploma/GED or equivalent and 1+ year of relevant experience in patient financial services or insurance processes; strong communication skills; ability to work independently and collaboratively within a team. Schedule: Monday–Friday, 8:00–5:00. Location: Phoenix, AZ.
Required Qualifications
- High school diploma/GED or equivalent
- experience in patient financial services, financial, collecting services or insurance industry processes
- strong interpersonal, oral, and written communication skills
- ability to manage multiple tasks with minimal supervision
- accuracy in inputting data and meeting productivity targets
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