Front Office Representative

Establish and maintain client databases while coordinating transportation, processing medication issues and prior authorizations, and monitoring lab results. Schedule and confirm appointments for medication, counseling, and intake, then complete referrals and screenings. Answer all incoming phone calls by the third ring, verify consumer eligibility across AHCCCS, Medicare, and other agencies, and collect client fees. Confirm or update consumer contact information and manage front office check-ins and check-outs. Report to a Front Office Supervisor in Prescott Valley, with potential rotation across multiple SBH locations.