Front Office Representative
$32,261–$32,261 year
On-site · Kingman, Arizona, United States
Job Summary
Front Office Representative responsibilities include front office duties such as patient check-in/check-out, scheduling, verifying insurance (AHCCCS, RBHA, Medicare Part D), scheduling and confirming appointments, processing medication issues and prior authorizations, coordinating transportation as needed, handling lab results, completing intake referrals and screening, answering incoming calls, updating consumer contact information, and ensuring eligibility/enrollment verification prior to appointments. The role requires maintaining client databases, coordinating with multiple SBH locations, and a strong emphasis on organized communication and coordination within a behavioral health setting.
Required Qualifications
- High School Diploma or GED
- Completion of a Medical Assistant training program highly preferred
- Medical Assistant Certification preferred
- 1-2 years of experience in a medical or behavioral health background preferred
- Bilingual (English/Spanish) preferred
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