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Southwest Behavioral & Health ServicesPosted 1 week ago

Front Office Representative

$32,261–$32,261 year

On-sitePayson, Arizona, United States

Full TimeHigh School Or EquivalentMedium

Job Summary

Establish and maintain client databases, coordinate transportation, and process medication issues and prior authorizations. Schedule and confirm appointments for medication, counseling, and intake while verifying eligibility across AHCCCS, Medicare, and other agencies. Answer incoming calls by the third ring, collect copays, and complete intake referrals and screenings. Confirm consumer contact information and monitor lab results. This role supports our Payson clinic team in delivering compassionate behavioral health care to enhance lives and improve communities.

Required Qualifications

  • High School Diploma or G.E.D
  • Fingerprint clearance issued by the Arizona Department of Public Safety or eligibility to receive upon job offer
  • Drug screening required

Desired Qualifications

  • Completion of a Medical Assistant training program
  • Medical Assistant Certification
  • 1-2 years of experience in a medical or behavioral health background
  • Prior clerical experience, preferably in a behavioral health setting
  • Course work in lieu of part of the experience requirements
  • Bilingual (English/Spanish)

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