Front Office Representative Oral and Maxillofacial Surgery Clinic
On-site · Phoenix, Arizona, United States
Job Summary
Front Office Patient Financial Service Representative responsible for check-in/check-out, answering calls, patient registration, eligibility verification, and insurance updates. The role requires posting payments and coordinating with payors to maximize reimbursement, scheduling appointments, providing financial guidance to patients, and ensuring compliant handling of patient information. Preferred background includes oral surgery or dental experience and Cerner/revenue cycle familiarity. Schedule is full-time, day shift (Mon-Fri, 8:00 AM–4:30 PM) at Banner University Medical Center Phoenix in an academic medical setting, with a focus on efficient patient flow and high-quality customer service.
Required Qualifications
- High school diploma/GED or equivalent
- Oral surgery or dental background preferred
- Cerner experience preferred
- Revenue cycle experience preferred
- Strong interpersonal, oral, and written communication skills
- Knowledge of office software (word processing, spreadsheets, databases)
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