Front Office Representative - Gastroenterology - PRN
On-site · Avondale, Arizona, United States
Job Summary
Front Office Representative in a Gastroenterology clinic (PRN) in Avondale, AZ. Responsibilities include answering phones, scheduling patients, check-in and check-out, insurance verification/authorization assistance, and other office functions with a heavy emphasis on phone support and patient service. Duties cover coordinating physician clinic schedules, guiding patients through service options and billing information, verifying demographics, scanning insurance cards, preparing forms, scheduling tests and appointments, handling copays/deductibles, and ensuring smooth patient flow. Strong communication and organizational skills, basic computer proficiency with scheduling software and Microsoft tools, and experience with Athena systems are pluses. Requires at least 1 year of customer service experience and a high school diploma or equivalent; position is on-site and PRN.
Required Qualifications
- At least 1 year of customer service skills and experience
- High school diploma or equivalent
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