Front Office Representative- Bilingual

Front Office Representative for an Buckeye Outpatient Clinic in a fully in-person role, handling medication refill processing, prior authorizations, lab results, and prescriber scheduling while serving as a liaison between consumers, prescribers, and clinical staff. Responsibilities include coordinating transportation, maintaining client databases and appointments, documenting interactions, greeting clients, checking in/out, verifying eligibility (AHCCCS, RBHA/Medicare Part D), processing transfers and co-pays, and performing general clerical duties. Requires strong organization, communication, and customer-service skills; bilingual English/Spanish is preferred, with Medical Assistant training or certification highly preferred. Office-based duties span intake referrals, scheduling, and follow-up calls within a behavioral health context.