Front Office Receptionist (Full-Time)
On-siteLexington, Kentucky, United States or Nicholasville, Kentucky, United States
Job Summary
Greet patients courteously, update and verify information, and register new patients while scanning identification and insurance cards. Monitor the Phreesia dashboard, print encounter forms, and perform insurance eligibility checks to explain benefits. Collect copays, reconcile end-of-day payments, and schedule appointments in Allscripts PM to ensure accurate prescription output. Provide printed materials, assist with patient questions, and manage drug representative schedules. Maintain a clean lobby and stock forms, rotating between Hamburg and Brannon Crossing locations. Monday through Friday with varying hours, including some closing shifts and Saturday rotation.
Required Qualifications
- Must be willing to travel between both locations (Hamburg and Brannon Crossing)
- Graduate of a medical office related training program or a minimum of high school graduate
- The ability to sit down and stand up frequently, stretch over counters and lift loads of less than 10 pounds
- Fine motor skills necessary to operate computers for long periods of time
- Problem solving skills necessary to assist patients with all aspects if origination of care/encounter
- Excellent customer service skills
- Ability to function as a team player
- Effective interpersonal skills required
Desired Qualifications
- preferably with medical office experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.