Front Office Receptionist - Dental

Front Office Receptionist at a Dental department within a Community Health Center in Casper, WY. Responsibilities include greeting patients, updating information in the EHR, scheduling follow-up appointments, collecting co-pays, verifying insurance, reviewing patient documents, updating registrations, and using a multi-line phone system. Also educates patients about CHCCW programs and assists with coordinating referrals to departments like Lab, Radiology, Pharmacy, Case Management, Behavioral Health, Family Medicine, Pediatrics and Quick Care. The role requires attention to detail, the ability to handle multiple tasks amid interruptions, strong interpersonal skills, and a diplomatic, professional demeanor. Bilingual English/Spanish is an advantage. Must be able to recognize medical emergencies and assist other providers when needed; confidentiality is essential. Substance abuse testing is a condition of employment. Equal opportunity employer with compliance to relevant civil rights and disability laws.