Front Office Night Crew
$31,200–$31,200 year
On-siteDublin, Leinster, Ireland
Dublin, Leinster, IrelandOn-siteFull Time$31,200–$31,200 year
Full Time
Job Summary
Monitor social spaces, lighting, sound, and temperature to embody the brand culture while managing guest complaints and resolving them directly. Take ownership of the guest journey, administer shift procedures with 100% accuracy, and handle all cash transactions during your night shift. Ensure compliance with fire training, health and safety, and food hygiene policies while knowing the local cityscape, cafés, and bars. Maintain strong organizational skills under pressure to deliver outstanding customer service and create a unique Generator experience for independent travelers.
Required Qualifications
- Eligible to work in the EU
- Experience working within the hospitality/service industry
- Appropriate experience gained in all main tasks
- Ability to work quickly in a high-pressure & fast paced environment
- Solution orientated
- Strong organisational skills with excellent attention to detail
- Ability to work under pressure
- Be an excellent communicator
- Available to work when needed
- Know your guests and have a passion for independent travel and the road less travelled
- Own guest complaints and resolve them yourself
- Demonstrate a passion for delivering outstanding customer service
- Know your city, its cafés, bars and restaurants, its art, its music
- Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
- Be Responsible for all cash handling whilst you are on duty
- Correctly administer the Shift procedures every shift with 100% accuracy and consistency
- Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture at all times
Desired Qualifications
- Passionate and confident people person
- Motivated
- Organised
- A people person through and through
- Have a genuine desire to be part of something big
- Like getting your hands dirty, wherever, whenever, because you will
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