Front Office Medical Receptionist
$36,400,000–$36,400,000 year
On-siteMiami, Florida, United States
Job Summary
Greet patients and visitors professionally while answering calls and directing inquiries. Complete new patient registration, verify insurance coverage and eligibility, and conduct check-in and check-out processes using the electronic health record system. Schedule and confirm appointments, collect co-payments, and document messages and requests according to established procedures. Route incoming documentation, assist with forms and referrals, and maintain efficient patient flow to minimize wait times. Utilize Microsoft Office and EHR systems for data entry while ensuring compliance with HIPAA, OSHA, and company policies. Manage multiple priorities in a fast-paced environment, with a preference for bilingual candidates (English/Spanish or English/Creole) and prior healthcare front office experience.
Required Qualifications
- Proficiency with Microsoft Office applications
- Ability to understand and utilize medical terminology
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
Desired Qualifications
- Previous experience in a healthcare front office, medical office, or clerical role
- Experience with Electronic Health Records (EHR)
- Strong customer service and interpersonal skills
- Excellent verbal and written communication abilities
- Experience processing payments and using credit card terminals
- Ability to build positive working relationships with patients, providers, and team members
- Bilingual in English and Spanish or English and Creole
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