Front Office Medical Practice - Bilingual
$39,520–$39,520 year
On-siteNaples, Florida, United States
Job Summary
Welcome and greet patients professionally while performing check-in, check-out, and appointment scheduling processes. Answer incoming phone calls, collect co-payments, and assist patients with forms and documentation updates. Utilize computer systems and electronic medical records (EMR/EHR) to maintain patient confidentiality and follow HIPAA guidelines. Collaborate with clinical staff to ensure efficient patient flow and provide exceptional customer service throughout daily office operations. Located in Lakeland, this full-time role offers a Monday through Friday schedule with opportunities for career growth.
Required Qualifications
- Strong interpersonal and communication skills
- Excellent attention to detail and organizational abilities
- Ability to multitask in a fast-paced healthcare environment
- Experience with computer systems including Word, Outlook, and healthcare software
- Must be available for Monday – Friday | 8:30 AM – 5:00 PM schedule
- Must be located in or able to work in Lakeland
Desired Qualifications
- EMR/EHR experience preferred
- Knowledge of medical terminology is helpful
- Previous healthcare front office or customer service experience preferred
- Bilingual capability
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