Front Office Medical Office
$39,520–$39,520 year
On-siteSarasota, Florida, United States
Job Summary
Welcome and greet patients professionally while performing check-in and check-out processes. Schedule and coordinate appointments, answer phone calls, and assist with questions. Collect co-payments, update patient information, and help patients complete required documentation. Utilize computer systems and electronic medical records to maintain patient confidentiality per HIPAA guidelines. Collaborate with clinical staff to ensure efficient patient flow. Maintain excellent customer service and attention to detail in a fast-paced healthcare environment. Located in Lakeland with a Monday through Friday schedule from 8:30 AM to 5:00 PM, this role supports our client's commitment to exceptional patient experiences.
Required Qualifications
- Strong interpersonal and communication skills
- Excellent attention to detail and organizational abilities
- Ability to multitask in a fast-paced healthcare environment
- Experience with computer systems including Word, Outlook, and healthcare software
Desired Qualifications
- EMR/EHR experience preferred
- Knowledge of medical terminology is helpful
- Previous healthcare front office or customer service experience preferred
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