Front Office Medical Office
$39,520–$39,520 year
On-siteSeminole, Florida, United States
Job Summary
Welcome and greet patients professionally, then perform check-in and check-out processes while scheduling and coordinating appointments. Answer incoming phone calls, collect co-payments, and assist patients with forms and documentation updates. Utilize computer systems and electronic medical records to maintain patient confidentiality in compliance with HIPAA guidelines. Collaborate with clinical staff to ensure efficient patient flow and provide exceptional customer service throughout daily office operations. This role supports the Lakeland medical practice's commitment to a positive healthcare experience, offering a weekday schedule with work-life balance and opportunities for career advancement.
Required Qualifications
- Strong interpersonal and communication skills
- Excellent attention to detail and organizational abilities
- Ability to multitask in a fast-paced healthcare environment
- Experience with computer systems including Word, Outlook, and healthcare software
Desired Qualifications
- EMR/EHR experience preferred
- Knowledge of medical terminology is helpful
- Previous healthcare front office or customer service experience preferred
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