Front Office Manager - The Hoxton Bengaluru City
On-site · Bengaluru, Karnataka, India
Bengaluru, Karnataka, IndiaOn-siteFull TimeSenior LevelNot SpecifiedHospitalityEnterprise
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Industry
Hospitality
Job Summary
To take overall responsibility for the management of the front office teams, ensuring guests are well cared for and guest expectations are exceeded. Own the Front Office P&L and budgeting, drive quality evaluation processes, identify opportunities to improve processes, manage payroll and recruitment documentation, coach and develop the team, and maintain high levels of customer service and health & safety adherence.
Required Qualifications
- Experience in front office leadership
- Ability to manage P&L and budgeting
- Strong guest-service orientation
- Proficiency with hotel management systems such as Micros, Fidelio, Opera, KnowCross
- Staff coaching and development skills
- Excellent communication and leadership abilities
- Knowledge of health and safety procedures
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