Front Office Manager
$70,304–$70,304 year
On-site · Los Angeles, California, United States
Job Summary
Front Office Manager at The Biltmore Los Angeles leads day-to-day front office operations, recruits and develops front desk staff, ensures exceptional guest service, oversees billing and reconciliations, coordinates with housekeeping and other departments, and drives performance through KPIs and continuous improvement. The role requires strong communication, leadership, problem-solving, and the ability to manage a fast-paced hotel environment while upholding brand standards and safety procedures.
Required Qualifications
- Minimum of two (2) years hotel experience as Front Desk Manager or progressive front desk responsibility.
- High school diploma required; degree in hospitality management or related field preferred.
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