Front Office Manager
On-site · Da Nang, Da Nang City, Vietnam
Da Nang, Da Nang City, VietnamOn-siteFull TimeSenior LevelAssociates DegreeHospitality ServicesEnterprise
Type
Full Time
Level
Senior Level
Education
Associates Degree
Company size
Enterprise
Industry
Hospitality Services
Job Summary
Front Office Manager at Marriott International leading the Guest Services team across bell staff, switchboard, front desk and ancillary retail operations. Manages day-to-day operations, staff supervision, budgeting, and guest satisfaction initiatives while ensuring adherence to SOPs/LSOPs and organizational policies. Responsible for staff development, performance management, and delivering exemplary customer service to maximize departmental financial performance.
Required Qualifications
- High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
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