Front Office Manager
$150,000–$200,000 year
On-siteKato Sounion, Attica, Hellenic Republic
Job Summary
Manage daily Front Office operations, including guest check-ins, check-outs, billing, and room assignments while monitoring inventory and rates to maximize revenue. Train and coach staff to enhance customer service and productivity, resolve guest complaints, and oversee departmental budgets and expenses. Maintain positive relationships with other hotel departments to ensure efficient teamwork. Requires a Bachelor's degree in Hospitality Management and three years of experience in a luxury hotel setting, with proficiency in hotel systems. Join Grecotel Hotels & Resorts, Greece's leading hotel chain, to deliver luxury accommodations across stunning destinations.
Required Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum of 3 years of experience as an Assistant Front Office Manager or Front Office Manager role in a luxury hotel environment
- Knowledge of hotel systems such as PMS, POS, and CRM
- Excellent leadership, communication, and customer service skills
- Strong organizational and problem-solving abilities
- Ability to multitask in a high-pressure environment
Desired Qualifications
- Fluency in English, knowledge of additional languages will be considered as an asset
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