Front Office Manager
$150,000–$200,000 year
On-siteRódos, South Aegean, Greece
Job Summary
Manage daily Front Office operations, overseeing guest check-in and check-out, billing, and room assignments while monitoring inventory, availability, and rates to maximize revenue. Train and coach staff to enhance productivity, resolve guest complaints, and maintain departmental budgets. Ensure strict adherence to front desk procedures and foster collaboration with other hotel departments for efficient service delivery. Requires a Bachelor's in Hospitality Management, three years of luxury hotel experience, and proficiency in hotel systems. Join Grecotel, Greece's leading hotel chain, to lead a team within a supportive culture offering career growth, accommodation, and full board.
Required Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum of 3 years of experience as an Assistant Front Office Manager or Front Office Manager role in a luxury hotel environment
- Knowledge of hotel systems such as PMS, POS, and CRM
- Excellent leadership, communication, and customer service skills
- Strong organizational and problem-solving abilities
- Ability to multitask in a high-pressure environment
Desired Qualifications
- Fluency in English, knowledge of additional languages will be considered as an asset
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.