Front Office Manager
$150,000–$200,000 year
On-siteMykonos, South Aegean, Greece
Job Summary
Manage daily Front Office operations, delivering exceptional guest service through check-in/out procedures, billing, and room assignments. Train and coach staff to increase productivity while monitoring room inventory, availability, and rates to maximize revenue. Resolve guest complaints and handle departmental budget and expenses. Maintain positive relationships with other hotel departments for efficient teamwork. Requires a Bachelor's degree in Hospitality Management, three years of luxury hotel experience, and proficiency in hotel systems. Fluency in English is essential; additional languages are an asset. Competitive salary, accommodation, and full board included. Join Grecotel Hotels & Resorts to lead into 2027 within Greece's leading hospitality group.
Required Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum of 3 years of experience as an Assistant Front Office Manager or Front Office Manager role in a luxury hotel environment
- Knowledge of hotel systems such as PMS, POS, and CRM
- Excellent leadership, communication, and customer service skills
- Strong organizational and problem-solving abilities
- Ability to multitask in a high-pressure environment
Desired Qualifications
- Fluency in English, knowledge of additional languages will be considered as an asset
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