Front Office Manager
$150,000–$200,000 year
On-siteLakkopetra, Western Greece, Hellenic Republic
Job Summary
Manage daily Front Office operations, ensuring exceptional guest service through check-in/out, billing, and room assignments. Train and coach staff to increase productivity while monitoring room inventory, availability, and rates to maximize revenue. Handle guest complaints and resolve issues to maintain satisfaction, manage departmental budget and expenses, and foster teamwork across hotel departments. Requires a Bachelor's in Hospitality Management, 3+ years of luxury hotel experience, and proficiency in PMS, POS, and CRM systems. Join Grecotel Hotels & Resorts, Greece's leading hotel chain, for a competitive salary, accommodation, and full board opportunities within a supportive culture focused on personal and professional growth.
Required Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum of 3 years of experience as an Assistant Front Office Manager or Front Office Manager role in a luxury hotel environment
- Knowledge of hotel systems such as PMS, POS, and CRM
- Excellent leadership, communication, and customer service skills
- Strong organizational and problem-solving abilities
- Ability to multitask in a high-pressure environment
Desired Qualifications
- Fluency in English
- knowledge of additional languages
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.