Front Office Manager
On-site · Ettalong, New South Wales, Australia
Ettalong, New South Wales, AustraliaOn-siteFull TimeSenior LevelNot SpecifiedUnknown
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown
Job Summary
Front Office Manager at Mantra Ettalong Beach oversees front-of-house operations, recruits and mentors Front Office staff, ensures OH&S and safety, manages reservations and guest accounts, analyzes reports and data, monitors budgets and revenue, and collaborates to deliver unforgettable guest experiences while maintaining a flexible rotating schedule.
Required Qualifications
- Experience in Hotel Operations with history of leading front office as a Supervisor or Manager
- Proven ability to multi-task and thrive under pressure
- Proficiency in using reservation and property management systems (PMS) is a plus
- Strong written and verbal communication skills
- Flexible rotating schedule including nights, overnights, weekends, and public holidays
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